rh365 Privacy Policy – How We Handle Your Personal Data

What This Policy Covers

This Privacy Policy applies to all personal data collected by rh365 through the rh365.fun website and any related services accessed by Filipino players. It covers data collected during registration, account use, deposits, gameplay, and any communications you have with our support team. The policy also applies to data collected automatically when you browse the site, such as device information and session data. By continuing to use rh365.fun after reading this policy, you acknowledge that you understand how your data is handled. If you do not agree with any part of this policy, you should not register or continue using the platform. We encourage all members to read this document in full before creating an account.

1. Information We Collect

When you register on rh365, we collect personal information that is necessary to create and manage your account. This includes your full name, date of birth, email address, mobile number, and a government-issued identification document for age and identity verification. During the deposit process, we collect payment-related information such as your chosen payment method and transaction reference numbers, though we do not store full card numbers or sensitive banking credentials on our servers. We also collect information about how you use the platform, including the games you play, the wagers you place, and the frequency and duration of your sessions. This usage data helps us improve the platform experience and fulfil our responsible gaming obligations. Additionally, we collect technical data such as your IP address, browser type, device model, and operating system when you access rh365.fun. All information collected is limited to what is reasonably necessary for the purposes described in this policy.

2. How We Use Your Information

rh365 uses the personal data we collect primarily to operate your account and deliver the services you have signed up for, including sports betting, live casino, and slots. Your identity and age verification data is used to confirm that you meet the minimum age requirement of 21 years old and to comply with applicable Philippine regulations. Payment information is used solely to process your deposits and to investigate any transaction disputes that may arise. Usage and session data is used to monitor for unusual activity, protect the integrity of the platform, and support our responsible gaming programme. We may also use your contact details to send you important account-related notifications, such as security alerts or updates to this policy. rh365 does not use your personal data for unsolicited marketing communications without your explicit consent. All data processing activities are carried out on a lawful basis in accordance with the Data Privacy Act of 2012 of the Philippines.

3. Sharing Your Information

rh365 does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your information with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure providers. These third parties are contractually required to handle your data securely and only for the specific purposes for which it was shared. We may also disclose your personal data to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines where we are legally required to do so. In the event that rh365 undergoes a business restructuring or change of ownership, your data may be transferred as part of that process, and you will be notified in advance where required by law. We will never share your data with any entity that intends to use it for purposes inconsistent with this policy. If you have concerns about how your data is shared, you may contact us through the details available on the FAQ page.

4. Data Retention

rh365 retains your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations. Under Philippine law, certain records related to gaming activity and financial transactions must be kept for a minimum period even after an account is closed. Once the applicable retention period has expired, your data will be securely deleted or anonymised so that it can no longer be linked to you as an individual. If you request account closure, we will begin the data retention review process and inform you of the applicable timelines. Data that has been anonymised and can no longer identify you may be retained indefinitely for statistical and analytical purposes. We review our data retention practices regularly to ensure they remain proportionate and compliant with current regulations.

5. Your Rights as a Data Subject

As a Filipino data subject under the Data Privacy Act of 2012, you have the right to be informed about how your personal data is collected and used, which is the purpose of this policy. You also have the right to access the personal data we hold about you and to request a copy of that data in a portable format. If any of your personal data is inaccurate or incomplete, you have the right to request that it be corrected. In certain circumstances, you may also request that your data be deleted, though this right is subject to our legal retention obligations. You have the right to object to the processing of your data for purposes beyond those described in this policy, and to withdraw any consent you have previously given. To exercise any of these rights, please reach out to us using the contact information available on the FAQ page. We will respond to all data subject requests within a reasonable timeframe and in accordance with applicable law.

6. Cookies and Tracking

rh365.fun uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your browsing experience. Essential cookies are required for the site to operate and cannot be disabled without affecting core functionality such as login sessions and account security. We may also use analytical cookies to understand how members navigate the site, which pages are most visited, and where technical issues occur. These analytical cookies collect data in an aggregated and anonymised form and do not identify you personally. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit your ability to use some features of rh365.fun. We do not use cookies to serve third-party advertising or to track your activity across other websites. Our cookie practices are reviewed periodically to ensure they remain aligned with this policy and applicable Philippine regulations.

7. Security Measures

rh365 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it from unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and rh365.fun is encrypted using industry-standard protocols. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all such personnel are bound by confidentiality obligations. We conduct regular security reviews and update our systems to address emerging threats. In the event of a data breach that is likely to affect your rights and freedoms, rh365 will notify you and the relevant Philippine authorities as required by law. While we take every reasonable precaution, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password for your rh365 account and to keep your login credentials confidential.

8. Changes to This Policy

rh365 may update this Privacy Policy from time to time to reflect changes in our data practices, platform operations, or applicable Philippine regulations. When material changes are made, the "last updated" date at the top of this page will be revised accordingly. We encourage you to review this policy periodically so that you are always aware of how your data is being handled. Your continued use of rh365.fun after any update constitutes your acceptance of the revised policy. If you do not agree with the updated terms, you should stop using the platform and may request account closure. For any questions about this policy or about how rh365 handles your data, please visit the FAQ page for guidance.